I waited 2 hours in line at the Annapolis Apple Store to received my reserved iPhone. Once I saw it, I said “WOW”. But as time went on, WOW went to DUD. I couldn’t send emails, tweets, and surfing was painful. I thought I was on the verizon network or back to my 2G iPhone. I made an appointment with a “Apple Genius” again at the Annapolis Apple Store, and waited some more. Finally got a Genius, and much to my surprise, they just swapped out my recent purchased iPhone 4 for a brand new one. Wasn’t asked to get a bumper, they looked at the device with their diagnostic tools and “BAM”, new phone. Can’t speak for everyone, but all the hype of how Apple was to handle the returns of the iPhone, I didn’t experience it.
The new one is much better, haven’t had as many dropped calls, actually send email, surf the web. I’m a happy camper.
Thanks Apple! Great Phone!